Simple and Transparent Pricing

Just pick the number of contacts you have, choose the plan that fits your business, and upgrade or downgrade anytime.

Frequently asked questions

Answers to the most common questions about our pricing, billing, and plans.

Do I need a credit card to start?

No. You can explore BetterMail with a free trial — no credit card required.

Can I switch plans later?

Absolutely. You can upgrade, downgrade, or cancel at any time.

What happens if I go over my plan's email limit?

If you outgrow your plan, we'll seamlessly upgrade you so nothing gets paused. You'll get a notification as soon as it happens.

Are there any hidden fees?

No. What you see on the pricing page is what you pay. No setup fees, no contracts.

Do you offer discounts for annual billing?

Yes. Choosing annual billing saves you up to 20% compared to paying monthly.

Is my data secure?

Yes. BetterMail uses enterprise-grade encryption and the best deliverability practices to keep your data safe.

Can I get help if I'm stuck?

Of course. All paid plans include access to real human support based in New Zealand — no bots, no endless wait times.

What payment types are accepted?

We process payments securely through Stripe, which supports all major credit and debit cards worldwide. For larger and enterprise customers, we also support invoicing on request.

What currencies are accepted?

We bill in NZD, AUD, SGD, CAD, USD, and GBP. For other countries, Stripe will automatically convert your payment, so you can pay in the currency that’s most convenient for you.

Is there a discount for nonprofits?

Yes. Eligible nonprofits can receive a 20% discount on any plan. Get in touch with our support team to apply.